Revised 7/2/2020

The National Cable Television Cooperative, Inc. (“NCTC”, “Company” or “We”) is committed to and recognizes your need for protection and privacy.

Unless set forth in a separate privacy policy on any of our websites, this policy describes the types of information we may collect from you or that you may provide when you visit any of our websites (collectively our ” Website“) or otherwise interact with NCTC and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On our Website
  • In email, text, and other electronic messages between you and this Website
  • Through any interaction with NCTC where we collect information from you.

It does not apply to information collected by:

  • any other website operated by any third party; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or provide NCTC any information. By accessing or using our Website or providing NCTC information, you agree to this privacy policy.


Changes to the Privacy Policy

We may update this policy may change from time to time. We will notify you of any changes by posting the new policy online. It is your responsibility to read this Privacy Policy carefully and review any changes that may have been made. Because changes will be posted on our Website, we encourage you to check the Website regularly. Your continued use of this Website after we make changes is deemed to be acceptance of those changes.


Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to NCTC, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact NCTC.


Information We Collect About You and How We Collect It

We collect several types of information (“personal information”) from and about users of our Website, including information:

  • by which you may be personally identified, such as:
    • First and last name
    • Postal address
    • E-mail address
    • Telephone number
    • Fax number
    • Company name
    • Company, home, postal or other physical address
    • Job title
    • Any other identifier by which you may be contacted online or offline
  • about your internet connection, equipment used to access our Website and usage details.

How we collect this information:

  • Directly from you when you provide it to NCTC.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.
  • Emailing, calling or communicating with NCTC.
  • Posting a question or comment through the Website.
  • Registering to attend a seminar or any event.
  • Participating in an online survey.
  • Requesting inclusion in an email or other mailing list.
  • Submitting an entry for a contest or other promotions.
  • Logging in to the Website, thus requiring a user name and/or a password.
  • Any other business-related reason, such as administering NCTC’s PPS and MSR systems and other such NCTC online tools.

If you choose not to give information we request, you can still visit most of the Website, but you may be unable to access certain options, offers and services.


Information You Provide to NCTC

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting material, requesting further services, applying for membership, posting data used for billing, or registering for events. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact NCTC.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.
  • Data necessary to interact with custom applications developed by the NCTC. This data may be input directly via forms or indirectly via analysis of various sources of metadata such as geo-location, IP, etc.

You also may provide information to be published or displayed (hereinafter, ” posted“) on public areas of the Website, or transmitted to other users of the Website or third parties including any information you publish via any webinar or virtual meeting of NCTC, including but not limited to questions asked or dialogue in a chat box (collectively, ” User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.


Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we may collect automatically may include personal information. It helps NCTC to improve our Website and to deliver a better and more personalized service. The following list contains examples of how we may use this information to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing NCTC to customize our Website according to your individual interests.
  • Speed up your searches.
  • Improve our website and custom applications
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We may associate your behavioral tracking data to personal information about you that we collect from other sources or you provide to NCTC such as if You submit it to NCTC by filling out a form or other communication.


Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

This Privacy Policy does not apply to any third-party applications or software that integrate with NCTC products or services, or any other third-party products, services, or businesses. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.



How We Use Your Information

We use information that we collect about you or that you provide to NCTC, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from NCTC.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and NCTC, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may use the information we have collected from you to enable NCTC to display advertisements to our advertisers’ target audiences. If you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may also list NCTC member company names on our website as well as vendors doing business with NCTC.

We may also disclose personal information that we collect or you provide as described in this privacy policy:

  • To third parties to market their products or services to you if you have consented to or otherwise not opted out of these disclosures as set forth in this Privacy Policy.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by NCTC when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of NCTC, our customers, or others.


Retention of Information

NCTC will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

NCTC will also retain behavioral tracking data for internal analysis purposes. Behavioral tracking data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website or we are legally obligated to retain this data for longer periods.


Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to NCTC. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You may also opt out of our use of cookies when you first log onto our Website. Because cookies and identifiers allow you to take advantage of some essential features of our Website, we recommend that you leave them turned on.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want NCTC to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending NCTC an email at NCTC-eNoticeMail@nctconline.orgstating your request.
  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending NCTC an email at stating your request. If we have sent you a promotional email, you may send NCTC a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, registration, product service experience or other transactions. Furthermore, this opt out may impact other related email communications from NCTC.
  • Targeted Advertising. We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (” NAI“) on the NAI’s website.
  • In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please e-mail NCTC at Depending on your data choices, certain services may be limited or unavailable.


Accessing and Correcting Your Information

You may send NCTC an email at to request access to, correct or delete any personal information that you have provided to NCTC. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website or any webinar or other application, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users. Proper access and use of information provided on the Website or any webinar or other application, including User Contributions, is governed by our terms of use.

NCTC reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users or anyone else who could be harmed by such activities. We may disclose personal information in response to a subpoena, when we believe in good faith that the law requires it or to respond to an emergency situation.


Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to NCTC is stored on our secure servers or a secure third-party cloud behind firewalls and any personal information in physical files is secured.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, webinars or applications, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas like message boards or other chat rooms. The information you share in public areas may be viewed by any user.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted via the internet. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, any webinar or other application and we can’t guarantee that We will not be subject to security breaches. We will have no liability for disclosure of personal information due to errors in transmission or unauthorized or unlawful acts of third parties.

You are responsible for the security of your username, ID and passwords. Please take care when using and storing them.


Links to Third Party Sites

This Website may contain links to other sites. NCTC does not share your personal information with those Web sites and is not responsible for their privacy practices. These sites are not controlled by NCTC and NCTC is not responsible for any content contained on any such Web site. We are not responsible the privacy practices employed by other sites. As with our Website, you should become familiar with any external party’s privacy policy when visiting that site.


Posting Information

You are responsible for the content of any information you put on our Website, in any NCTC webinar or other application. Any such information posted does not necessarily reflect the views of NCTC and in no event shall NCTC assume or have any responsibility or liability for any information posted or for any claims, damages or losses resulting from the use and/or appearance of such information. NCTC has no obligation to, and does not in the normal course, monitor or control any information that is or becomes available on our Website, webinars or any application. NCTC reserves the right to review any Information that is or becomes available and further reserves the right to refuse to post or to edit or remove, in whole or in part, any information that is, in NCTC’s sole discretion, unacceptable, undesirable or in violation of these rules. NCTC has no obligation to exercise such reservation of rights by NCTC; however, NCTC respects the copyright law that provides for the termination in appropriate circumstances of users of our Website or network who are repeat infringers. NCTC may terminate access for content providers or forum participants who are found repeatedly to provide or post protected material without necessary rights and permissions. By submitting information to NCTC, you grant NCTC a perpetual, royalty-free, worldwide license to use, transmit, copy and display such information in any and all media now know or hereinafter devised and represent that you have all necessary rights in such posting.


Mailing Lists

Personal information of registrants of NCTC’s educational programs, including but not limited to the Winter Educational Conference and The Independent Show may be shared with sponsors of these meetings for promotional purposes. This information provided will contain the name, title, company and mailing address of all meeting participants. Any registrant may remove themselves from this mailing list by e-mailing NCTC at




Except as specifically stated in this Policy, or elsewhere on this Website, or as otherwise required by applicable law, neither NCTC nor its directors, employees, content providers, affiliates or other representatives will be liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental or punitive damages) arising out of your use of, your inability to use or the performance of this Website, or other application or the content whether or not we have been advised of the possibility of such damages.

NCTC uses reasonable efforts to ensure the accuracy, correctness and reliability of the Website, webinar or application content, but we make no representations or warranties as to the content’s accuracy, correctness or reliability.

Some US states and foreign countries do not permit the exclusion or limitation of implied warranties or liability for certain categories of damages. Therefore, some or all of the limitations above may not apply to you to the extent they are prohibited or superseded by state or national provisions.



If you have any questions or concerns about our Privacy Policy, please email NCTC at or contact NCTC via mail at NCTC, 11200 Corporate Avenue, Lenexa, KS 66219.