The SaaS experience platform for homes, small businesses and beyond.
We enable Internet Service Providers (ISPs) to reinvent their subscriber experiences and deliver a new bundle of Smart Home and Smart Business Services, featuring self-optimizing WiFi, access controls, cyber-security, and more. Plume transforms business practices through a combination of consumer services, support tools, business intelligence, and network insight––delivered through a cloud-based, open-source framework that comes pre-integrated and supported on the leading silicon, CPE, and platform SDKs.
Increase monthly ARPU
Reduce call rates
Reduce truck rolls
*Data from actual Plume ISP customers. See TCO Study, Plume 2020
An intelligent, cloud-based services delivery platform, enriched by artificial intelligence, that provides unique features for both consumers and service providers.
Back-end services for ISPs
Comprehensive tier 1, 2 and 3 support tools provide unprecedented visibility and control to manage your subscriber base.
APIs seamlessly integrate with existing OSS and BSS.
Dashboards allow you to leverage data to make operational and business decisions.
Give your consumers unique insights to control their own home Wi-Fi network on the universally loved app. Powered by Plume HomePass, branded by you.
Smart Home Services Suite
Deliver unprecedented whole-home Wi-Fi coverage, security to protect every device, guest access, parental controls, and more.
Give small business owners unique insights into their businesses while making network management easier; all in one powerful app Powered by Plume WorkPass, branded by you.
Smart Business Services Suite
Deliver unprecedented WiFi coverage, enterprise-grade security to protect every device, a branded portal for guest access, and more, all sized especially for small businesses.
Deploy Plume’s best-in-class pods or work directly with a range of third party hardware suppliers.
All built on the Plume platform
A software-defined network that powers a highly scalable, cloud-based and AI-driven platform. Our open-source device software means that services can be deployed across your network at a speed and scale like never before.
Our comprehensive turnkey offer gets you to market rapidly to ensure that you’re optimizing network operations and maximizing subscriber revenues as quickly as possible.
Technician and customer support
Member Experience: Point Broadband
Plume delivers a winning combination of a user-friendly consumer app, a full suite of provisioning and management tools and top technical performance.
— Mark Davis, CTO, Point Broadband
Plume delivers the best whole-home Wi-Fi performance for our ever-increasing speed offerings.
— Michael L. Giobbi, CTO, Armstrong
Our customers are thrilled with the Plume performance and we are excited to provide this very powerful service to the communities we serve.
— Taylor Nipper, VP Of Marketing, Point Broadband
Ready for Plume?
MEMBERS: Our agreement with Plume is for member viewing only. Log in to nctconline.org and come back to this page to download a copy of the Plume agreement. To learn more about our Plume partnership or to get started, email PlumeWiFi@nctconline.org.