Member2Member: Best Practices
Hear from five different member company marketers about their successful marketing campaigns so you can adapt and apply new tactics in your organization.
Keynote Address
CSG International’s Blake Godkin discusses why what matters to us doesn’t matter to customers, and what we can do about it. Then Elizabeth Parks of Parks Associates brought us up to speed on customer experience trends all operators should know about.
Customer Experience Solutions
Executives from SatCom Marketing, Atlas Digital Group and CSG International give you a close look at customer experience solutions that will help you retain and engage your subscribers.