Technical Notices

PAC-12 notified NCTC that Comcast is in the process of upgrading their PCN.  They have determined that all IRD’s must be at the latest firmware in order to communicate with the PCN.  All updates must be completed by Noon local time on October 14, 2022 in order to continue to receive signal.  PAC-12 has kindly requested that the update be completed ASAP in order to allow time for troubleshooting, etc.

  • Models: D9854-I, D9858, D9858-1 and D9824 must be at the minimum Firmware of 4.5
  • D9800’s need to be updated to v5.5 prior to the change over
  • Models: D9859 must be at the minimum Firmware of 1.51
    • If the receiver is running 1.11, you can upgrade directly to 1.51
    • If the receiver is running 1.0x, you must first upgrade to 1.11 and then to 1.51

Please confirm that you have completed the update by sending an email Marissa Fraser at mfraser@pac-12.org.

Please see attached instructions.  For any questions, please reference the attached onesheet or contact Cisco/ Synamedia at:

TAC tac@synamedia.com

VN-Support VN-Support@synamedia.com

As a result of the FCC order in GN Docket No. 18-122 regarding satellite transmissions, FM Network SD will be transitioning from Galaxy 23, Transponder 15 to Galaxy 30, Transponder 15. To ensure a smooth transition, dual illumination for FM Network SD will be available until December 1, 2022. Following December 1, 2022, FM Network SD will be transmitted only on Galaxy 30, Transponder 15. No changes will be made to the FM Network HD feed.

Please see attached tech sheet.

OlympuSAT will be terminating SES-1, Transponder 10 feeds on November 22, 2022 at 12:01 AM eastern time.  Please review the attached notification for signal transition details, as some feeds will be available via another satellite and others will use a Zixi IP feed.

Hope Channel has notified NCTC that they stopped distributing the feed of their service that is transmitted from the SES-3 Satellite, transponder 22C effective as of June 30, 2022.  Hope Channel is also distributed via Galaxy 19, Transponder K6 and via Vubiquity, so if you receive Hope Channel through one of these other distribution methods, you continue to receive the Hope Channel signal and this notice does not apply to you. 

If you received Hope Channel via SES-3, you are no longer receiving the Hope Channel signal and you have 4 options:

  1. Leave Hope Channel off your channel lineup
  2. Begin receiving Hope Channel from Galaxy 19, Transponder K6
  3. Begin receiving Hope Channel via Vubiquity
  4. Work with Hope Channel to receive a point-to-point delivery using SRT protocol

If you plan to leave Hope Channel off your channel lineup pursuant to option 1 above, please notify your Programming Account Manager so that they can process a drop notification. If you wish to pursue option 4 above, please contact Marcelo Vallado at marcelo.vallado@hopetv.org.

Please see attached notice from Hope Channel.

Weather Channel has notified NCTC that they will be terminating the Weatherscan service soon, and by no later than December 9, 2022.  Please see the attached notice for additional information.

3ABN has notified NCTC that they have begun the migration from AMC-11 to G-18.  Dual illumination dates are August 1, 2022 to September 30, 2022.  After September 30, 2022, 3ABN's signal will no longer be available on AMC-11.  Please see attached for more information.

If you have technical questions about the migration, please contact any one of the three contacts at 3ABN below.

Dan Peek, 3ABN Engineer, dan.peek@3abn.org or 618-627-7635

Moses Primo, Director of Broadcast, moses.primo@3abn.org or 613-627-7650

Jennifer Todd, Partnerships Manager, jennifer.todd@3abn.org or 618-627-4651 x3120

As part of the C-Band Spectrum transition, Comcast Technology Solutions will move transponders for Ovation as follows:

From:  SES-3, Transponder 12 & 14

To:  SES-22, Transponder 20C

Dual illumination period:  August 15, 2022 - November 11, 2022

Please see attached notice for more information.

GAC Media is excited to announce that on August 20, 2022, GAC Family will become Great American Family and GAC Living will become Great American Living.

Please see attached notice for more information.

Disney/ESPN will be transitioning the services listed below from the current G30/11C transponder to G30/17C in August 2022.  Throughout the month, both transponders will be dual illuminated with MUX 4000 services for this transition.  As the transponders are both on the same satellite and polarity, there is no action to be taken on your part.  However, there may be a brief signal interruption during the retune, lasting only a few seconds.

  • FX (East and West)
  • FXX (East and West)
  • FXM
  • National Geographic (East and West)
  • NatGeo Wild
  • NatGeo Mundo

Comcast Technology Solutions (HITS) is excited to announce the addition of several HD channels, on the Managed Terrestrial Distribution (“MTD”) platform.

Please see attached notice for more information.

As part of the continued C-band Spectrum Transition plans, Sony Movies and Sony Cine will be moving from SES 3, T12C to SES 22, T20C. This transition will be both a transponder and satellite move.

SES 22, T20C dual illumination – Monday, August 1, 2022 (the first day)

SES 22, T20C dual illumination – Monday, August 15, 2022 (IRD authorization and Re-tune window for affiliates begins and all affiliates should be switched over to the new satellite by Friday, November 4, 2022) 

IMPORTANT We have scheduled the IRD authorization and Re-tune window for affiliates from Monday, August 15, 2022 until Friday, November 4, 2022. To avoid service interruption, please call the CTS Authorizations 24/7 Support line at 1 (800) 824-1771 during this period to retune your IRD and get authorization for SES-22, T20C. When you re-tune, you will need to change the receiver settings and likely reboot the receiver. 

To ensure a seamless transition, a CTS Authorizations Support Technician will walk you through the retuning and authorization process. 

No additional equipment will be needed as both SES-3 – T12 and SES 22 – T20C are on the Synamedia (Cisco) PowerVu encryption platform.

Please see attached Technical Specifications for the SES-22 – T20C satellite move.

Playboy TV has notified NCTC of an upcoming satellite migration for Playboy TV and Playboy TV en Espanol due to the FCC-mandated C-band spectrum reclamation for 5G services.  Playboy TV’s uplink partner, Comcast Technology Solutions, will be assisting with the transition from SES 3-12C to SES 22-20C by November 1st, 2022.  Dual illumination will begin August 1st, 2022.  NCTC members receiving Playboy TV from HITS will not be affected through this transition.  

While the dual illumination period will not be terminated until November 1, 2022, Playboy TV would like for operators to make the transition by September 30, 2022 if possible.

A new tech spec sheet for SES 22-20C is attached for reference.  The technical support line for authorizations is 800-824-1771.  

C-Span has notified NCTC that in preparation for the migration to 5G, they will be relocating all C-SPAN Networks currently on Galaxy 30, Transponder 14 to Galaxy 30 Transponder 16.  The dual illumination period will be September 5, 2022 through October 4, 2022.

Please see attached notice for more information.

UPDATE:  Completion target date is now September 13, 2022.

Golf SD on Galaxy 17, Transponder 7 will be transitioning from a DVB-S, SD MPEG-2 delivery to a DVB-S2, HD MPEG-4 only delivery on Galaxy 18, Transponder 19.  Golf SD feeds distributed to customers must be down converted from the HD feed.  All incompatible Golf SD equipment will be replaced by NBCU.  All compatible Golf SD equipment will need to transition to Galaxy 18, Transponder 19.  Completion target date is June 30, 2022.

Please see attached notice for more information.

A&E Networks has notified NCTC that they will be migrating the following Network Services from AMC 11 Transponder 12 to AMC 11 Transponder 20.  Dual illumination will begin on July 18, 2022 and conclude no later than September 19, 2022.  No new equipment is required for this change.

  • History en Espanol (THCe)
  • Military History Channel (MHC)
  • Crime & Investigation (CI)
  • Lifetime Real Women (LRW)

If you need assistance with this change, please contact techsupport@aenetworks.com or call 866-335-8236 (option 2).

Please see attached notice for more information.

IMPORTANT NOTE: Your responsibility for performing any tasks or incurring any costs associated with  carrying out programmer changes that are part of SES’ and Intelsat’s transition plans for repurposing the lower portion of the C-band for 5G use are governed by the FCC’s C-Band Order (3/3/20) and Lump Sum Payments Public Notice (7/30/20).  For changes that are not part of the satellite companies’ transition plans, your rights and responsibilities are governed by your agreement with the programmer.  Please click here for more information on the C-Band transition costs.

Discovery Networks has notified NCTC that the following East Coast HD Services began dual illumination for phase 4 of the 5G C-Band Migration Project on June 1, 2022.  The Services are migrating from SES 11, Transponder 11 to SES 11, Transponder 19Effective October 31, 2022, the services will ONLY BE AVAILABLE ON SES 11, Transponder 19.

  • Discovery
  • TLC
  • Destination America
  • American Heroes
  • Discovery En Espanol
  • Familia
  • Investigation Discovery (ID)
  • Animal Planet
  • Science Channel

Technical one sheets and project information are available at www.discoveryaffiliateops.com.  If you have any questions about how to begin the transition, please call Discovery Networks at 240-662-7508 between 8 am and 6 pm ET Monday through Friday.  If you have project related questions, please call 240-662-7537 between 9 am and 6 pm ET Monday through Friday.

Please see attached notice for more information.

IMPORTANT NOTE: Your responsibility for performing any tasks or incurring any costs associated with  carrying out programmer changes that are part of SES’ and Intelsat’s transition plans for repurposing the lower portion of the C-band for 5G use are governed by the FCC’s C-Band Order (3/3/20) and Lump Sum Payments Public Notice (7/30/20).  For changes that are not part of the satellite companies’ transition plans, your rights and responsibilities are governed by your agreement with the programmer.  Please click here for more information on the C-Band transition costs.

Please see attached notice received from HBO regarding C-Band Reclamation - Change of Satellite/Delivery.  If you have any questions, please contact hotline@warnermedia.com.

As part of the Erotic Networks satellite migration project, they are reducing their bandwidth on the transponder. After careful consideration, they have decided to discontinue the carriage of the REAL channel as of July 15, 2022.

NCTC will invoice you for any buys made July 1-July 15.

DUAL ILLUMINATION NOW ENDS ON JUNE 15, 2022.

A&E Networks has notified NCTC of the updated timeline for the transition of the west coast feeds of A&E, History, Lifetime, LMN, FYI and Vice.  These networks will be moving from Galaxy 30 / Transponder 21 to AMC 11 / Transponder 20 beginning May 16, 2022.  Previously, AETN notified NCTC that the dual illumination period would terminate on July 11, 2022.  That date has been moved up to June 15, 2022.  The Tech Specs sheet is attached.

If you have any technical questions, please contact techsupport@aenetworks.com or 866-335-8236 (option 2).

Comcast Technology Solutions is excited to announce the addition of TVG-HD and TVG2-HD on the Managed Terrestrial Distribution (MTD) platform.  Please see attached notice for more information.

HBO has notified NCTC that they will be terminating the Cinemax GO (MAX GO) service on July 31, 2022.  Please see attached notice for more information.

UPDATE:  Katz Broadcasting has provided an update on this migration - please see attached update notice for more information.

Katz Broadcasting is migrating Bounce, Court TV, Court TV Mystery, Grit, and Laff to their new master control facilities.  NO ACTION SHOULD BE REQUIRED BY YOU.

IMPORTANT NOTE: Please review the following programmer notification closely.  If there are tasks or costs associated with carrying out programmer changes that are part of SES’ and Intelsat’s transition plans for repurposing the lower portion of the C-band, then the party that is responsible for such tasks and costs is governed by the FCC’s C-Band Order (3/3/20) and Lump Sum Payments Public Notice (7/30/20). Outside of the FCC’s documents, you may have additional rights through your agreement with the programmer.  Please click here for more information on determining the party responsible for C-Band transition-related tasks and costs.

In response to the FCC’s plan to clear 280 MHz of C-band spectrum for 5G mobile services in the U.S. (the “5G C-Band Transition”), Starz will be migrating all of its channels from their current satellite transponders to new satellite transponders.  To help facilitate this migration, Starz will be providing signal delivery equipment to affiliate distribution partners affected and that continue to receive a satellite feed. 

Please see the attached notice for more information.

IMPORTANT NOTICE: If there are tasks or costs associated with carrying out programmer changes that are part of SES’ and Intelsat’s transition plans for repurposing the lower portion of the C-band, then the party that is responsible for such tasks and costs is governed by the FCC’s C-Band Order (3/3/20) and Lump Sum Payments Public Notice (7/30/20). Outside of the FCC’s documents, you may have additional rights through your agreement with the programmer.