Technical Notices

Canal 24 Horas and TVE Internacional will be transitioning from Intelsat Galaxy 23 to a new carrier in April 2020.  Please see attached notice for more information.

Military History, History en Espanol, Crime & Investigation, and Lifetime Real Women are moving from Galaxy 13, Transponder 7 to AMC 11, Transponder 12.  Dual illumination is available now and will cease as of December 1, 2019.  Please see attached notice for more information.

Due to changes in the industry standards, the modulation of DVBS will no longer be supported as of January 2020.  This affects Tennis Channel SD distribution on SES-3 Transponder 5C.  Tennis Channel will need you to redirect your downlink to Galaxy 13 Transponder 13C so you can move from DVBS to DVBS2 modulation.  Please see attached notice for more information and action required.

Hope Channel is launching an HD feed on 7/1/19.  Satellite information is provided below.  The SD feed will continue to be offered on its current satellite.

We will notify you as soon as sign up is available in PPS, for those members who are interested in launching the HD feed.

Satellite Name: SES 3 (@103ºW)
Transponder: 22
Downlink Frequency: 4140
Polarity: V 
Symbol Rate: 30.000 MSps
FEC: 5/6
Standard: DVB-S2
Modulation: 8PSK

Effective September 1, 2019, Fuse SD East and West Feeds will be moving to Galaxy 13, Transponder 6C.  The Fuse HD East Feed will move to the same satellite on January 1, 2020.  Please see attached notice for more information.

For members currently receiving GSN SD from AMC-11, AMC-11 is at end of life this year.  To ensure that your GSN SD Feed remains uninterrupted, you will need to replace your AMC-11 feed with one of two options, no later than September 1, 2019.

Please see attached notice for more information and steps to begin this transition.

On Tuesday, June 25, 2019, during their standard 4 AM ET - 7 AM ET maintenance window, NBCU will be changing the FEC on their satellite uplinks from 3/4 to 5/6.  Please see attached notice for networks affected and more information.

UPDATE:  This scheduled FEC Change has been delayed to Thursday, June 27, 2019 for some of the networks.  The other networks are TBD.  Please see attached updated notice for more information.

Hallmark Channel, Hallmark Movies & Mysteries, and Hallmark Drama are moving off AMC-11 TX5 to the new satellite location, SES-1 TX17 @ 101o West, beginning June 17, 2019.

If your receiver is authorized on the current satellite, it will already be authorized for use on the new satellite, SES-1.  You will have until October 15, 2019 to move onto SES-1 when Crown Media will permanently discontinue the AMC-11 feed.

Please find Tech Sheet and FAQ's about the migration, attached.  For assistance with your move to SES-1, Crown Media has a 24/7 helpline available at 203-965-6100.

Stingray Music will be updating the stations included in their 25-channel package to include their most popular channels effective May 1, 2019.  Changes and new lineup is attached.  Please contact your EPG provider to update your TV lineup in the guide.  

Pursuit Channel has notified NCTC that they will transition to SES-1.  Dual illumination began on March 29, 2019 and will cease on June 15, 2019.  Please see attached tech spec sheet for more information.

Effective August 20, 2019, Shorts HD will cease satellite delivery and will be distributed over IP via Zixi technology.  In order to continue receiving the signal after the delivery change date, you will need to instal Zixi-compliant, professional decoders/IRD's or PC servers to run Zixi software.  Please see attached notice for more details and information.

Effective May 31, 2019, AMC will be ceasing the SD feed for BBC World News currently transmitted on the Galaxy 13 satellite.  The HD Feed also transmitted on Galaxy 13 is NOT affected by this change.

In order to continue uninterrupted reception of BBC World News, all affiliates currently taking the SD feed from Galaxy 13 will need to retune to the HD feed, full reception parameters are provided in the attached notice.

As previously announced HITS will be performing a compression upgrade to both the QSD and QHD platforms in 2nd Quarter of 2019.  This transition will be rescheduled to begin on April 29, 2019 and extended until July 15, 2019 (previously rescheduled to begin May 1, 2019).  The dual illumination dates are being extended for QHD 11 services until June 25, 2019.  Please see attached notice for more information.

Effective May 1, 2019, the East SD Feeds listed in the attached notice will only be available via down-conversion.  Please see attached notice for more information.

At the beginning of March, the Spring Equinox Sun Outage Period will start and affect some cities.  Please see attached notice for more information.

Effective June 21, 2019, KSAX (TV), Alexandria, MN and KSTC (TV) Minneapolis, MN will be changing their over-the-air channel.  Please see attached notice for more information.

UPDATE:  KSTC - TV Minneapolis, MN will be changing its over-the-air channel on August 2, 2019 at 12:00 pm, instead of June 21, 2019.  See attached update notice for more information.

On May 1, 2019, Fox News Channel and Fox Business Network will migrate the SD satellite feeds from Galaxy 17 to Galaxy 15 for sites utilizing a Cisco/Scientific Atlanta SD satellite receiver decoder (IRD).  Please see attached notice for required action regarding this satellite transition.

All HBO and Cinemax feeds on Galaxy 14, Transponder 8 will be transitioning to Galaxy 15, Transponder 18 beginning March 4, 2019, to be completed by March 28, 2019.  Please see attached notice for action required for this transition.

Playboy TV will be making some changes to the transmission of Playboy TV SD/HD and Playboy TV en Espanol SD/HD.  These changes are anticipated to be completed by May 27, 2019.  Please see attached notice for more information.

HITS will be upgrading the delivery of the NAS data-stream and the Headend Management System from satellite to VPN for all NAS headends in 2019.  Please see attached notice for more information.

AMC Networks will be transitioning their SD and HD networks (AMC, WE, IFC, Sundance, and BBC America) to an HD Only platform.  Please fill out the information requested by December 15, 2018 so that AMC can determine if the headend is qualified for a new receiver.  Please see attached notice for more information and completion dates.

On Friday, October 19th Arris announced that it is ceasing operations for their QT and QT+ access control platform at the end of 2019. There are about 60 NCTC Members affected by this announcement with an approximate STB count of 20,000 on the QT/QT+ access control platform. There are currently two migration options for operators:

  1. Moving the STB access control to NAS with Comcast
  2. Moving the STB access control to NAS RAC with Arris