Thank you to our attendees and exhibitors for making this year’s Winter Educational Conference one of our best yet.
MEMBERS: Check out the WEC18 post-show page for session videos, speaker bios and slide decks from the presentations.

WEC18 Session Videos 
Members-only - login required.

  •   Download Full Agenda
    Audio-Visual sponsored by NCTI

    3:00 – 5:00 PM
    Registration Open
    Pick up your registration badge at the NCTC Meeting Registration desk located on the 3rd floor of the San Antonio Marriott Rivercenter.
    Welcome Refreshments Sponsored by Toner Cable

    5:00 – 6:00 PM
    Supplier/Partner Briefing & Reception
    Our exhibitors and partners are invited to join NCTC and ACA staff and boards for an opening "thank you" reception and update on NCTC's 2018 initiatives.

  •   Download Full Agenda
    Audio-Visual sponsored by NCTI

    7:30 - 8:50 AM
    TAC Breakfast: The Active Home Has Moved From Hype to Hubs:
    Program Note: MEMBER OPERATORS ONLY

    Intelligent personal assistants and other smart home solutions are flooding into your subscribers homes. Hear how other operators are analyzing the market and participate in an interactive dialog on the new revenue possibilities.
     Limited seating, please click here to RSVP for this event

    7:30 AM – 5:00 PM
    Registration Open
    Pick up your registration badge at the NCTC Meeting Registration desk located on the 3rd floor of the San Antonio Marriott Rivercenter.
    Coffee Breaks sponsored by TiVo.

    8:00 - 8:50 AM
    Conference Breakfast
    Start the conference off with a hearty buffet breakfast while re-connecting with fellow attendees.
    Sponsored by Comporium SMA Solutions

    9:00 - 9:50 AM
    Opening Keynote: Jonathan Taplin
    In his book Move Fast and Break Things, Jonathan Taplin traces the destructive monopolization of the Internet by Google, Facebook and Amazon. He discusses how these companies now determine the future of the music, film, television, publishing and news industries. Be there to hear his passionate and optimistic perspectives.
    Speaker:
    Jonathan Taplin   Bio 

    9:55 - 10:35 AM
    Understanding the Next Generation of Pay-TV Viewers
    Volatility in pay-TV subscriptions is growing, with an increasing number of subscribers making changes to their channel package, including upgrading, downgrading, switching providers, or cord cutting. If you want to understand the shirfts in media consumption and new approaches to keep up with consumer demand, you won't want to miss this research presentation.
    Speaker:
    Brett Sappington, Senior Director of Research, Parks Associates   Bio 
    Speaker:
    Peter Fondulas, President, Hub Entertainment Research LLC  Bio 

    10:45 - 11:30 AM
    Expert Insights from NCTC Technology Leaders
    Hear from NCTC’s most progressive and innovative members about how they are investing in their plant to drive ROI and maintaining their business models. What should members be thinking about as they look to future investments? Bill Warga moderates this discussion on current industry trends and which technology areas are essential for keeping up with consumer demands.
    Moderator:
    Bill Warga, Vice President, Technology, Liberty Global PLC   Bio 
    Panelists:
    JR Walden, SVP of Technology, Chief Technology Officer, Mediacom   Bio 
    Joe Canavan, Chief Operating Officer, Blue Stream   Bio 
    Jason Nealis, VP, Operations & Video Engineering, RCN   Bio 
    Cash Hagen, Chief Technology Officer, Wow!   Bio 

    11:30 AM - 4:00 PM
    Solutions Showcase & Lunch
    With over 80 exhibitors, this year’s Showcase has a lot to offer. From new vendors to trusted partners, the showcase features everything you need to help meet consumer demands, including hardware, software and full video solutions. Be sure to stop by the NCTC booth where key staff will be on-hand to discuss NCTC initiatives and answer your questions.

    2:00 - 3:30 PM
    Marketing Working Group
    In this highly-interactive marketing working group session we will discuss initial development of a member marketing toolkit and are looking for member feedback and direction on the priorities and partners that should be included. We’ll address ecommerce strategies, consumer-facing campaigns, packaging strategies, competitive analysis and benchmarking. Come ready to lean in as an active participant and be an early contributor to this project created for the benefit of our members.

    4:10 - 5:00 PM
    Wall Street View: Main Street Impacts
    Media analyst provides an update of the current state of the industry including an update on business models for both operators and media companies, key headwinds facing the industry and the impact of disintermediation on the existing ecosystem.
    Speaker:
    Jonathan Chaplin, Managing Partner, New Street Research   Bio 

    5:00 - 6:00 PM
    Cocktail Hour
    Join us in the Solutions Showcase for drinks and light appetizers before heading out for the evening.
    Sponsored by TVC Communications

    6:30 - 9:00 PM
    Hosted Group Dinners
    Join NCTC member operators from across the country, along with our vendor partners, for dinner at a restaurant along the River Walk. These supplier-hosted dinners provide an opportunity for intimate conversation with fellow industry peers as you learn about common challenges and potential solutions. Learn more 

    9:00 – 11:00 PM
    Drinks, Desserts and Dueling Pianos
    Don't stop schmoozing at dinner, we've got an amazing after-hours party planned! All registered attendees (with a name badge) are invited to join us Monday night at the Hard Rock, San Antonio for Drinks, Desserts and Dueling Pianos. Sponsored by MobiTV and Crown Media, the drinks, sugar and music will be flowing from 9-11PM at this exclusive event. So, stay up a little late and enjoy this fun opportunity to rub elbows with your industry peers.
    Sponsored by Crown Media and MobiTV
    Learn more 

  •   Download Full Agenda
    Audio-Visual sponsored by NCTI

    7:00 AM - 5:00 PM
    Registration Open
    All Day Coffee Break sponsored by Cinnamon Mueller

    7:00 - 7:50 AM
    Conference Breakfast
    Start your day off right with a full breakfast buffet. Open to all conference attendees
    Sponsored by Universal Electronics, Inc.

    7:00 - 7:50 AM
    Telco & Municipality Breakout Breakfasts
    Grab a bite with likeminded professionals. If you are a Telco or Municipality you don't want to miss this opportunity to spend some quality time with your industry peers.
    Sponsored by Universal Electronics, Inc.

    8:00 - 8:30 AM
    Opening Keynote: Meridith Elliott-Powell
    Your success depends on your ability to design and deliver a customer experience that makes your customers stand up and take notice. The path to growth and profitability in this economy is through the customer experience. In this session, Meridith Elliott-Powell discusses the customer experience strategies operators need to dominate their markets. Build a team that thrives on service. Design a strategy that gets results. Position customer experience as the ultimate competitive advantage.
    Speaker:
    Meridith Elliott-Powell   Bio 

    8:35 - 9:00 AM
    Retaining Broadband Customers: The Threat from Wireless
    As more and more households use cellular and Wi-Fi connections for in-home and on-the-go data needs, broadband providers are concerned about the impact these wireless connections will have on their businesses in both the short and long term. Brett Sappington, Sr. Director of Research, Parks Associates, discusses the features consumers value most from their broadband providers and shares insights on the impact of connected devices, mesh networks, value-added services, and fixed wireless in the home.
    Speaker:
    Brett Sappington, Senior Director of Research, Parks Associates   Bio 

    9:05 - 9:45 AM
    Expert Insights from Savvy NCTC Marketers
    Today's marketing strategy requires new approaches and innovative thinking to keep up with customer expectations and give them the experience they expect. Hear from marketing leaders from NCTC member operators will about how they are addressing these challenges head on.
    Moderator:
    Meridith Elliott-Powell   Bio 
    Panelists:
    Susan Christian – VP of Marketing, Ritter Communications   Bio 
    Matt Krueger – Director of Marketing, Shentel   Bio 
    Jared Baumann – Senior Manager, Product Strategy, C Spire   Bio 

    9:45 AM - 12:30 PM
    Solutions Showcase
    Take advantage of the final exhibit hours and visit the last few exhibitors on your list. Be sure to complete your Showcase Passport Game and return your card to the NCTC registration desk to win one of two $500 cash prizes. And don’t forget to stop by the NCTC booth and engage with the NCTC team.

    9:45 - 10:45 AM
    Legal Breakout: Patent Claims Protection for Cable Operators
    The rise of new technologies and the use of new devices leaves members more vulnerable than ever to patent trolls and litigators. This session will provide an overview of patent risks and cover basic protections and mitigation strategies members should consider from drafting contract provisions to insurance to other ways to insulate themselves from spurious claims.
    Moderator:
    Jeff Nourse, SVP, Legal Affairs, NCTC  Bio 
    Panelists:
    Andy Block, Senior Vice President, RPX  Bio 
    Andrew Zakem, Vice President, Client Development, RPX  Bio 

    12:30 - 1:45 PM
    Lunch w/Speaker: Nicholas Thompson, Editor of Wired Magazine
    The Optimistic Technologist– Keeping the Digital Revolution Human-Centric
    Nicholas Thompson will discuss the ever-changing frontier of business and technology as well as science and design. He will explain how good design and the highest values can help ensure the digital revolution remains at the service of human beings.
    Sponsored by Evolution Digital
    Speaker:
    Nicholas Thompson, Editor-in-Chief, Wired Magazine  Bio 

    Breakouts

    2:00 - 2:45 PM
    Access Network Evolution Strategies
    Operators are seeing evolving consumer needs and these new demands on their networks are driving them to look at advanced approaches to their access networks. This discussion will outline the different access options (e.g. DOCSIS, DSL, G.Fast, 5G, Remote / MAC PHY, Virtualization of key network components and more) being explored and deployed today and their correlation to the key business drivers and use cases members are trying to address.
    Moderator:
    Chris Cholas, Gateway Solutions Architect, Intel Corporation  Bio 
    Panelists:
    Eric Fligel, VP, Technology Engineering, WOW!   Bio 
    Wade Holmes, Director Engineering & Technology, TDS   Bio 
    Dean Stoneback, Sr Director, Engineering & Standards, SCTE   Bio 

    2:00 - 2:45 PM
    Smart Cities: How Members are Making the Rules
    Smart cities are developing sustainable pipelines for next gen applications and services that benefit both residents and businesses within their communities. Learn about the future potential for smart cities from US Ignite, a non-profit company focused on showcasing what advanced networks can do for communities. Then hear from NCTC member operators about their involvement in establishing their cities as nationally-recognized smart communities and how they are leading the way in areas like public safety, education and health care.
    Moderator:
    Nishal Mohan, National Community Leader, US Ignite  Bio 
    Panelists:
    Steve Bowers, Communications Media Manager, Jackson Energy Authority   Bio 
    Terry Huval, Director of Utilities, LUS Fiber   Bio 
    Colman Keane, Director, Fiber Technology, EPB   Bio 


    3:00 - 4:00 PM
    ACA Update: 2018 Outlook
    ACA’s Matt Polka and the ACA team will discuss the group’s priorities and what can be expected from the FCC and Hill in 2018. Attendees will hear the latest developments regarding the government’s regulation of broadband service and position on net neutrality, its efforts to expedite broadband deployment, and its interest in addressing problems in the pay TV market. The panel will also cover other recent and likely rules changes and upcoming compliance deadlines impacting ACA and NCTC members.
    Moderator:
    Matt Polka, President & CEO - ACA   Bio 
    Panelists:
    Ross Lieberman, SVP, Government Affairs - ACA   Bio 
    Jared Weaver, Vice President - Alpine Group   Bio 
    Thomas Cohen, Partner - Kelley Drye   Bio 
    Bruce Beard, Partner -Cinnamon Mueller   Bio 

    4:10 - 5:00 PM
    App-Based Pay TV - Is It Right for You?
    App-based pay TV enable operators to eliminate or dramatically reduce costs of STB, have faster innovation cycles to improve their customer experience and dovetails well into consumer OTT viewing trends. This session features a discussion among industry leaders from the emerging hardware platforms, evolving applications and ecosystems that will power app-based video delivery options for the industry. We’ll discuss operators transitioning their legacy QAM video systems to an App-based, IP approach and the consumer upsides, business opportunities and technical and operational challenges to consider.
    Moderator:
    Gerard Kunkel, Founder/Managing Partner, Next Media Partners, Inc.  Bio 
    Panelists:
    Bill Routt, President & COO, MobiTV   Bio 
    Nathan Vineyard – Chief Technologist, ZirrusOne   Bio 
    Jon Stewart – Head of Android TV Partnerships, Google   Bio 
    Michael Hawkey SVP & General Manager – TiVo   Bio 

    5:00 - 6:00 PM
    Happy Hour
    Our final networking event! Join us for cocktails and say "cheers" to another successful event!
    Sponsored by TiVo

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