• 12:00 PM – 5:00 PM
    Registration Open - Disneyland Hotel Grand Ballroom
    Welcome Refreshments sponsored by Entertainment Studios

    3:00 PM – 5:00 PM
    Lancelot Marketing Roundtable

    4:00 PM - 6:00 PM
    TAC Meeting & Reception
    The disruption in traditional video delivery has been great for consumers. But, what about you, the technical experts behind the scenes making the magic happen? You’re expected to come up with an easy, affordable solution and soon -- but how do you get there? At this TAC meeting, we will cover the basics in software, operating systems, hardware and understanding the user experience. Plus, you’ll hear honest experiences from NCTC members who have launched Espial and MobiTV. Find out what they learned, if they had any stumbling blocks you may want to avoid and hear how their customers are responding. You’ll appreciate this casual conversation in an open, safe and forthcoming setting. Plus, cocktails and hors d’oeuvres will be served! Member Operators only!

    5:15 PM – 6:00 PM
    WTVE Users Group

    6:00 PM – 7:00 PM
    VIP Sponsor Reception - Invitation Only

    6:15 PM - 7:00 PM
    First Timer's Reception
    Being a newbie is never easy - this reception is the perfect place to get acclimated and meet other first-timers. NCTC and ACA staff are ready to welcome you and answer any quesitons you may have.

    7:00 PM – 9:30 PM
    Welcome Dinner - Forces of Good Unite!
    Join us for the official kick-off party of The Independent Show. The Forces of Good Unite this evening with dinner, drinks and epic fun for registered guests of all ages. We will network and mingle outdoors through the Disneyland Hotel lawn & gardens which will be transformed to a land of comics and superheroes! While you’re enjoying a drink, take in the Lip Sync battle, or practice ahead of time and plan to join us on stage! Your inner Superhero is sure to be revealed on a night like this. Comic themed photo ops, face painting and superhero caricatures will abound. A big thank you to our sponsors for the evening, including: Cheddar, HBO, Insight TV, Kaon Media, SES, Starz, Turner Networks

  • 7:00 AM – 5:00 PM
    Registration Open - Disneyland Hotel Grand Ballroom
    Coffee Breaks sponsored by CSG

    7:00 AM - 8:00 AM
    CIC Breakfast - Hosted by Christians in Communications
    Be sure to join the Christians in Communications as they host their annual breakfast. Actress and Author, Nancy Stafford will inspire and delight the audience as she shares her passion and experiences with the audience. Please note this breakfast is not part of the conference registration. Adults are $25 and Children are $10. If you plan to attend, please RSVP here.

    8:15 AM - 8:30 AM
    An "Incredible" Opening You Don't Want to Miss!
    Be in your seats and ready to go by 8:15. We'll have an incredible opening with Rich Fickle, NCTC President & CEO and Matt Polka, ACA President & CEO

    8:35 AM - 9:30 AM
    Super Leaders Panel – Tackling the Challenge of Change………And, Everything Else!
    As disruptors and consumer behaviors shift, what should you be focused on to prepare for the future? In this opening session, fellow NCTC & ACA Members open up about the latest issues affecting our industry. These executives will discuss the changing Pay TV ecosystem, how you can leverage OTT to your advantage and the importance of broadband to their businesses. We'll also touch on what they learned from the latest retrans renewals and how they're preparing for the next round.
    Moderator:
    Mark Robichaux, MultiChannel News
    Panelists:
    Brad Moline, President, Allo Communications
    John Colbert, President, Fidelity
    Brian Lynch, VP Cable, Schurz Communications
    Michael Bowker, COO, Cable ONE

    9:35 AM - 10:25 AM
    Three Things You Need to Know About Broadband
    What are the notable trends and opportunities that cable operators need to know as they continue to invest in and grow their Broadband business? This panel of experts will cover key topics and considerations in technology that will enable advanced use cases to be supported, it will cover the types of applications and future demands of your broadband infrastructure and will address how your marketing messaging and customer communications strategies will need to evolve in order to position your broadband service in the minds of your consumers.
    Moderator:
    David Isenberg
    Panelists:
    Thomas Whitaker, Sr VP, Cable
    Chris Lammers, COO, CableLabs
    Scott Schultz, TDS

    10:40 AM - 11:20 AM
    Keynote Speaker: Frank Luntz
    Frank Luntz is one of the most honored communication professionals in America today. “The Nostradamus of pollsters,” said Sir David Frost, while Time magazine named him one of “50 of America’s most promising leaders aged 40 and under,” and Newsweek magazine identified him as No. 24 on their Power Elite survey. In 2012, he finished 87th in a Time magazine global poll of the “most influential people in the world.” Frank was named one of the four “Top Research Minds” by Business Week, “the hottest pollster” by The Boston Globe, and was a winner of The Washington Post’s coveted “Crystal Ball” award for being the most accurate pundit.

    11:30 AM - 12:15 PM
    ACA and NCTC Members Meeting (Member Operators Only)
    ACA and NCTC Member Operators will gather in the Magic Kingdom Ballroom for their annual members meeting. Discussions will include member business, board elections, and bylaw changes.

    12:15 PM - 1:30 PM
    Lunch with Special Guest Casey Webb of Man vs Food
    Lunch is a great time to network and enjoy a little fun with Casey Webb, host of Man VS Food on the Travel Channel.
    Lunch sponsored by INSP| Speaker sponsored by Discovery Communications

    1:30 PM - 5:30 PM
    Exhibit Hall Open
    Here's your chance to connect with some of the world's top tech companies, video service providers and leading networks. From TVaaS to OTT and all the acromyms in between, there's a solution for everyone. Come find yours!
    Exhibit Hall Refreshments sponsored by Universal Electronics

    5:00 PM - 6:30 PM
    VU-IT! User Group
    NCTC, TiVo and Evolution will be hosting our users group session to provide VU-IT members with direction on roadmaps and future initiatives. This meeting will be an open and interactive forum to allow VU-IT members to share their success, challenges and needs with the various partners and their peers. We look forward to seeing you in Anaheim!

    5:00 PM - 6:30 PM
    MobiTV User Group
    MobiTV will be hosting its second bi-annual user group at NCTC’s TIS this summer. We will be taking feedback on our Q3 & Q4 2018 roadmap, reviewing MobiTV’s plans for upcoming user testing as well as presenting newly released features. You will also hear from new customers about best practices around getting to market successfully with MobiTV. We look forward to meeting you there!

    5:00 PM - 6:30 PM
    Espial User Group
    Join the Elevate team for an informative and interactive review and update on Elevate for the second half of 2018. We will discuss threats and opportunities for the regional Pay TV Operator, we will focus on how Elevate is investing to support your business and will deliver the key roadmaps for the remainder of 2018. Program note: This meeting will be located at the Grand Californian in Trillium A&B.

    7:00 PM - 10:00 PM
    Monday Night Disney Character Dinner
    Disney & ESPN Media Networksalong with the Disneyland Hotel have customized an amazing evening of lush dining, drinks and networking. You’ll have excellent opportunities to meet all sorts of characters, and we’re not just talking about those unusual characters you know and love from the cable industry! Delightful princesses, funny Toy Story cast members, vibrant Disney Jr stars and a big group of your classic favorites will all be around for meet and greets and photos!

    10:00 PM - 12:00 PM
    Monday Night After Party: Splitsville
    The night is young and there’s still fun to spare! So, after dinner, we’ll split the Disneyland Hotel and roll on over to Splitsville, in nearby Downtown Disney. This party will be right up your alley with incredible desserts, fun music, free flowing drinks and bowling action hosted by Ion Media! Join us to strike up some laughter and more conversation at this incredible after party.
  • 7:00 AM – 5:00 PM
    Registration Open - Disneyland Hotel Grand Ballroom
    Coffee Breaks sponsored by ZoneTV

    7:00 AM 8:00 AM
    Conference Breakfast and Breakout Breakfasts (Telco & Muni)
    Breakfast sponsored by Casa Systems

    8:15 AM - 9:00 AM
    Wireless:  Broadband Disruptor or Best Friend?
    Broadband has been a growth market and will continue to be critical in lives of consumers and businesses. Should members also consider offering wireless services? What is the potential impact of wireless carriers making an aggressive play with 5G. Is Washington supporting more competition to broadband in favor of wireless?
    Moderator:
    Matt Polka, President & CEO, ACA
    Panelists:
    Maureen Moore, Chief Customer Experience Officer, GCI
    Rebecca Thompson, General Counsel, CCA

    9:00 AM - 12:00 PM
    Exhibit Hall Open
    We're giving away two $500 cash prizes for member operators who visit the 20 featured exhibitor and enter their compelted Super Power cards! Find a celebrity, the lastest tschokes you can't live without and a business solution that may change your company forever. It's all happening on the Exhibit Hall Floor.
    Refreshments sponsored by Comporium SMA Solutions

    12:00 PM - 1:30 PM
    Conference Lunch with Guest Speaker Tan Le
    Dine with us as we celebrate The Independent Operator of the Year and then hear from our speaker, Tan Le. Tan Le is a Refugee, Immigrant, an award-winning woman technology entrepreneur, and a CEO. Check out her bio in the NCTC Meets Mobile App for more details!
    Sponsored by Evolution Digital
    Lunch sponsored by Evolution Digital

    1:50 PM - 2:40 PM
    Breakout Session: Love it or List it – Maximizing Value When Buying and Selling Cable Systems
    Your network is your biggest asset and whether you are looking to cash out or acquire additional systems, buying and selling cable systems is fraught with challenges. This panel of experts will explore who is buying and selling systems, what they are looking for and how you can prepare. The panel will also discuss the hard lessons learned from negotiations and what you can do to maximize value before, during and after a sale.
    Moderator:
    Jeff Nourse, SVP Legal Affairs, NCTC
    Panelists:
    Garrett Baker, Lazard Middle Market, LLC
    Larry Eby, Vast Broadband
    Pat Thompson, Pat Thompson Co.

    1:50 PM - 2:40 PM
    Breakout Session: A Re-Imagined Customer Experience
    Your customers crave automation, self-service and effortless interactions. And, to stay competitive you have to meet these expectations. You’ll hear from experts who understand your customers and have cutting-edge solutions to accelerate communication, improve the overall experience and foster loyalty.
    Moderator:
    Matt Krueger, Shentel
    Speakers:
    Jeremy Hitchock, Founder & CEO, Minim
    JC Ramey, CEO, Device Bits

    1:50 PM - 2:40 PM
    Breakout Session: Fixed Wireless
    Fixed wireless is being deployed by some members to expand their service areas cost effectively and quickly. Technology has improved dramatically in recent years. Hear from a leading technology distributor and members on how you can use fixed wireless to grow your business.
    Moderator:
    Gerry Ford, President & COO, DoubleRadius
    Panelists:
    Rob Rubinoff, Manager, Home Service Product, CSpire
    Curtis Dean, President, SmartSource Consulting

    2:55 PM - 3:45 PM
    Sports Content: Are the Big Leagues Still That Big?
    Mainstream sports has been the driver behind much of the bundles form large media companies. Technology is quickly evolving how fans consume sports. How important is sports content in the pay tv offering today and what does the near future look like?
    Speaker:
    Todd Juenger, Senior Analyst, Sanford C. Bernstein

    4:00 PM - 5:00 PM
    OTT: New Content Choices That Will Drive Your Business

    Part 1:
    Chat with John Hendricks, Founder of Discovery and of CuriosityStream
    John Hendricks built one of the most successful Pay TV empires in the world, Discovery Communications. He's now the Founder and Chairman of CuriosityStream, a fact-based subscription VOD service. Join us as Robert Gessner, MCTV President and ACA Chairman has a personal conversation with Hendricks about the current structure of the industry, OTT content and what Hendricks envisions for the future.
    Interviewer:
    Bob Gessner, Massilon Cable TV
    Speaker:
    John Hendricks, CuriosityStream

    Part 2:
    Philo & Cheddar CEOs Take the Stage
    Hear from two high profile new players in OTT talk about the market and how they see the Independent Operator taking advantage of these offerings. Philo is a video streaming servcie with 30+ channels and Cheddar is an OTT business news network.
    Moderator:
    Rich Fickle, CEO, NCTC
    Panelists:
    Jon Steinberg, Cheddar
    Andrew McCullom, Philo

    7:00 PM - 9:30 PM
    Tuesday Night Dinner & Comedian
    Join us for an evening of culinary delight! Bravo’s Top Chef, Season 14 Winner, Brooke Williamson has designed a menu you're sure to enjoy! After dinner, be prepared to laugh with a performance by comedian Pete Lee. The Tuesday Night Dinner is open to all registered adult attendees, exhibitors and guests.
    Evening sponsored by NBCUniversal, Comedian sponsored by Viacom.

    6:30 PM - 10:00 PM
    Tuesday Childen's Dinner
    We’ve got an epic, kid-friendly party planned for this evening! In addition to a fun buffet with kid-approved foods, we’ll also have a wide range of games, activities and plenty of fun!
    Sponsored by Nickelodeon
  • 8:00 AM – 11:00 AM
    Registration Open - Disneyland Hotel Grand Ballroom

    8:00 AM - 9:00 AM
    Family Breakfast with Darci Lynne Farmer
    You don't want to miss breakfast this morning with special guest Darci Lynne Farmer, American ventrilloquist. The 13 year old was the winner of season 12 of NBC competition show America's Got Talent. Breakfast sponsored by Espial, Talent sponsored by NBCUniversal

    9:00 AM - 9:15 AM
    Extended Break

    9:15 AM - 10:15 AM
    ACA Update: The Mid-Year Report
    ACA’s Ross Lieberman and the ACA team will discuss the group’s priorities and what can be expected from the FCC and Hill for the remainder of the year. Attendees will hear the latest developments regarding the government’s regulation of broadband service and position on net neutrality, its efforts to expedite broadband deployment and views on overbuilding, and its interest in addressing problems in the pay TV market. The panel will also cover other recent and likely rules changes and upcoming FCC compliance deadlines impacting ACA and NCTC members.
    Moderator:
    Ross Lieberman, SVP of Government Affairs, American Cable Association
    Panelists:
    Tom Cohen, Partner, Kelley Drye & Warren
    Jared Weaver, Vice President, Alpine Group
    Mike Nilsson, Partner, Harris, Wiltshire & Grannis

    Family Fun Activities

    The "official business" may be winding down, but we've got a full afternoon of FUN!
    For details about these events, including rates and registration, check out the Family Fun page.

    12:30 – 3:30 PM
    Christians in Communications Food Bank Outreach

    1:00 – 4:00 PM
    Flight Deck Air Combat Center Outing

    1:00 – 4:30 PM
    Laguna Beach Scenic Hike

    1:00 – 5:00 PM
    Beach Bungalow Relaxation