Website Access Questions

Q: Why are members required to establish separate log in information?
A: NCTC features a "technology store" for online purchases. We maintain two separate web sites using different software. This requires a member to register for Technology Solutions separately from registering for Programming / Resources. Your username is your email address and your password for both portions can be made the same, so it is convenient to remember.

Q: I don't remember my password. Now what do I do?
A: If you are trying to access the Resources or Programming portions of the site, you can request a new password by clicking here.

A: If you are trying to access the Technology Solutions portion of the site, you can request a new password by clicking here.

Q: I requested a password reminder and I did not receive it. Help!
A: Please check your spam or junk email folder. This is an automatically generated email and it may be caught in a spam filter. Call our office at 800-888-6282 if you need help.

Q. My access to Technology Solutions is "locked". Why? What should I do?
A. If this occurs, please call our office at 800-888-6282 and ask for Membership Affairs. This is a quick fix and we'll stay on the phone to be certain you successfully gain access. The lock occurs when there have been several unsuccessful attempts to log in to Technology Solutions.